Canadian Niagara Power now has one office location in Fort Erie.
Fort Erie Office & Customer Service Centre
Canadian Niagara Power Inc.
1130 Bertie Street
Fort Erie, Ontario
L2A 5Y2
Map and DirectionsPhone: 905.871.0330
Fax: 905.871.8772
Office Hours
Monday to Friday
8:00 a.m. – 4:30 p.m.Reminder – CNP is closed on all statutory holidays.
At this time, you can make bill payments by credit card, mail, through automatic withdrawal from your bank account, telephone banking, and in person at our office.
For more information, please visit the Residential and Commercial "Payment Options" section of our website.
All cheques (personal and certified) should be made payable to Canadian Niagara Power
Please be sure to include the bill stub with your payment.
No, at this time due to safety concerns in response to COVID-19 our offices are currently closed.
You can find out what your account balance is by calling our Customer Service Centre at Fort Erie 905.871.0330 or Port Colborne 905.835.0051. Office hours are Monday to Friday, 8:00 a.m. to 4:30 p.m. (excluding holidays).
For more information on the various aspects of your bill, please visit the Residential and Commercial "About Your Utility Bill" section of our website.
If you still do not have your answers, feel free to contact us.
Canadian Niagara Power offers the convenience of a Pre-Authorized Debit Plan option. Under this plan, when your bill is due, the exact amount is automatically withdrawn from your bank account.
If you have any questions or concerns about your bill, contact our Customer Service Centre during normal business hours, 8:00 a.m. to 4:30 p.m. Monday through Friday (excluding holidays) at Fort Erie 905.871.0330 or Port Colborne 905.835.0051 or through our Inquiry Form.
