Customer News and Media

The Ontario Electricity Rebate (“OER”) provides eligible customers with a 17% reduction on the amount of their bill before HST (O. Reg 363/16).  To…
On December 11, 2021, CNPI’s service territory experienced a wind event causing wind relating outages affecting 22,106, or 83% of its, customers. On…
The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in…
On December 6, 2021, Canadian Niagara Power’s service territory experienced an unforeseen wind event causing 35 separate wind relating outages…
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022. Households,…
We’re very happy to be able to support our community during this holiday season! Our employees donated children’s pajamas and Gingerbread houses to…
CNPI crews are continuing restoration effort to approx. 984 customers without power. Winds are still holding at approximately 57 km/h which is…
We continue to make progress as we battle to clear fallen trees, lines & debris in order to restore power. We hope to accomplish lots today with…
CNPI Line Staff continue to work on restoring approx. 940 customers without power. Conditions remain challenging due to debris from fall trees. If…
Our Line crews & field staff are still working through the various outages. They will continue to work & respond throughout the service…
Currently, we have 6 crews & field staff committed to working through the night. We are doing our best & working as fast as we can while…
CNPI crews are continuing restoration effort to approx. 859 customers without power. Winds have reduced but we are now into more heavily damaged…
The main line feeding Fort Erie and Port Colborne has been re-energized.  CNPI is still experiencing large-scale outages due to the high winds.  We…
CNPI line staff & field staff continue to assess damage and make repairs to approx. 1,100 customers still affected by the storm in Port Colborne…
Our crews continue to work at making repairs to downed hydro lines & broken poles. Wind gusts of >100 km/h have been reported. Thank you again…