Customer News and Media

Canadian Niagara Power Inc. has applied to the Ontario Energy Board to change our electricity distribution rates. Please review the Ontario Energy…
Effective June 2, 2021 the Ontario Energy Board’s (OEB) extended winter ban on electricity disconnections for non-payment of hydro bills by…
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CEAP funding has been fully utilized and no longer available. Read more about the COVID-19 Energy Assistance Program Visit the OEB info page here
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EDA Video regarding electricity bills and utility workers on YouTube.
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Ontario Energy Board (“OEB”) directive: Power will be restored at no charge to those residential customers currently disconnected for non-payment,…
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CNPI is currently experiencing a power outage in the Port Colborne area. Crews have been dispatched and are working to resolve the outage. Additional…
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Canadian Niagara Power Inc. has applied to raise its electricity distribution rates. View the Ontario Energy Board Notice to Customers (Adobe PDF…
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As part of our commitment to provide you with safe and reliable electricity service, we have outlined the best way for us to do business together in…
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Download CNPI 2017 - Electricity Distribution Rate Application (Vol 1) in Adobe PDF format. Download CNPI 2017 - Electricity Distribution Rate…
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Canadian Niagara Power has heard its Customers.  A “new” dedicated telephone number is now in place for our Customers to report power outages/…
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Read our Making Connections Spring/Summer 2016 Newsletter in Adobe PDF