Customer News and Media

Effective December 1, 2024, we are pleased to launch a Customer Outage Map. Residents can review the status of the outage, start time, and number of…
Please find the Fall/Winter edition of Canadian Niagara Power's newsletter here.
The Ontario Energy Board (OEB) announced today that electricity prices under the Regulated Price Plan (RPP) for households, small business and farms…
🏠 Supporting Our Community Together 🏠Last week, Canadian Niagara Power Inc. (CNPI) was proud to support the "Our Town, Our Home" community…
During the month of October and November, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This…
Canadian Niagara Power has applied to the Ontario Energy Board for distribution rate and other adjustments, proposed to be effective January 1, 2025…
Please find the Spring/Summer edition of Canadian Niagara Power's newsletter here.
Effective May 1, 2024, the Ontario Energy Board’s (OEB) winter ban on electricity disconnections for non-payment of hydro bills by residential…
Alternative pricing options are now available for Net Metering customers.  Find out more here or go to the OEB website.
Please see our latest newsletter here.
Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer…
During the month of October, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This is a phone based…
Gary Smith, Chair of the Board of FortisOntario, today announced the appointment of Glen King as President and Chief Executive Officer, FortisOntario…
Please see our latest newsletter here.
On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan…