24-Hour Emergency Service
Calls related to outages and electrical emergencies continue to be handled and dispatched on a 24-hour, 7 days per week basis.
CALL 1-844-501-9473 (WIRE)
Customer Support
We are available to assist you via the following means:
Residential and Small Commercial Customers:
- Cheques may be left in the secure drop box at our front door; however, we encourage you to take advantage of some of our convenient payment methods via:
Payment Options | Canadian Niagara Power
- We also encourage you to sign up at any time for e-Billing via our customer self-help portal at:
- This free service will allow you to:
- View all available bills (current and past)
- See all your power usage
- Notify you via email when the latest bill is ready
- Utilize smart forms to perform various activities online
- You can also reach us via the following:
- Email: customer.service@cnpower.com
- Phone: 905.871.0330 or 905.835.0051
- Fax: 1.888.123.4567
- Contractors and Developers
- Please schedule an appointment with the specific company contact and call them when you arrive onsite the day of your meeting.
Online Inquiries
- Please feel free to send us an inquiry using the Online Contact Form.
Regional Manager
Jeff Hoover
Phone: 905.871.0330
Fax: 905.871.8818