Canadian Niagara Power
Emergency / Power Outage - 1-844-501-WIRE Electrical Safety Community Involvement Signup Annual Scorecard 2020 Price Plan Choice Media Release
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Welcome to Canadian Niagara Power


We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
Thank you.


Recent News and Media

Changes to Industrial & Commercial electricity costs Effective January 1, 2021

Friday, January 15, 2021

Please see the complete update here.

Canadian Niagara Power – Major Event Day Report (November 15, 2020)

Thursday, January 14, 2021

The full report can seen here.

Make Your Voice Count - Online Survey (Part 2)!

Thursday, January 7, 2021

CNPI is developing a five-year investment plan as part of its upcoming cost of service rate application.  This plan will address ongoing asset replacement needs, system safety and reliability, and will consider ways that we can enhance our customer service.  We would greatly appreciate your participation in our planning process by participating in an online survey at - Make Your Voice Count.  Once complete you will receive a one time $10 power bill credit or one time $10 United Way donation.