Canadian Niagara Power
Emergency / Power Outage - 1-844-501-WIRE Electrical Safety Community Involvement Signup Annual Scorecard 2020 Price Plan Choice Media Release
Page Top

Welcome to Canadian Niagara Power

 

We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
 
Thank you.
 

 

Recent News and Media

The New Customer Portal Has Arrived!

Saturday, October 31, 2020

We're excited to bring you our newly designed customer self-help portal.  Please see below for all the details including the contest or you can register at https://myaccount.cnpower.com/.  

If you are an existing ebilling customer, it's important you register with the new portal soon as the former product will no longer be available after December 15th, 2020.  Please contact the office during business hours with any questions you may have or require help registering.

 
 
 

Time of Use Customers - price plan choice

Tuesday, October 13, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.  Please see the following links for more information:
 

Make Your Voice Count - Online Survey!

Thursday, September 10, 2020

CNPI is working on their next plan.  We would appreciate your participation by joining the online survey.  For more information, please see the following:
Make Your Voice Count.