Canadian Niagara Power
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Welcome to Canadian Niagara Power

 

We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
 
Thank you.
 

 

Recent News and Media

COVID-19 Energy Assistance Program (“CEAP”)

Friday, July 31, 2020

Canadian Niagara Power wishes to advise customers of funding programs available to them if they are having trouble paying their electric bills during the pandemic.

Customers may be eligible for a one time, on-bill credit to help them catch up their electricity bills and resume regular payments through the COVID-19 Energy Assistance Program ("CEAP").

To learn more about CEAP click here.

 

Help in managing electricity arrears is available.

Wednesday, July 29, 2020

Throughout the pandemic Canadian Niagara Power has been working with its customers to manage payments on electric accounts. Please see the following message regarding support available to customers during this time.  If you are facing financial challenges please contact our office. A team member will work with you to find suitable payment arrangements.
Click here for more information.