About Your Utility Bill

Electrical Bill Items

• 1. Account Number

  Your Account Number is a unique number that identifies your account with Canadian Niagara Power.

• 2. Amount Due

  The Amount Due is your amount payable on this bill.

• 3. Statement Date

  The Statement Date is the day that Canadian Niagara Power produced your bill.

• 4. Due Date

  The Due Date is the day that your payment is due.

• 5. Adjustment Factor

  When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat.  Equipment, such as wires and transformers, consumes power before it gets to your home or business.  The Adjustment Factor accounts for these losses.

• 6. Metered Qty

  Metered Quantity is the amount of kWh’s used from the previous meter reading to the present meter reading.

• 7. Billed Qty

  Billed Quantity is the amount of kWh’s used from the previous meter reading to the present meter reading multiplied by the Adjustment Factor.

• 8. Electricity

  “Time-of-Use electricity pricing is a way of adjusting the cost of electricity based upon demand.  With TOU pricing there are three cost periods each weekday referred to as “Off-peak,” “Mid-peak,” and “On-peak” periods.  Weekends and holidays are always Off-peak periods.  Rates are subject to change by the OEB twice a year (May 01 and Nov 01).”

• 9. Delivery Charges

  These are the costs for delivering electricity from generation stations across the province to CNPI then to your home or business.  This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems.

• 10. Regulatory Charges

  Regulatory Charges are the costs of administering the wholesale electricity system, maintaining the reliability of the provincial grid and the costs associated with funding Ministry of Energy and infrastructure conservation and renewable energy programs.

• 11. HST

  The Harmonized Sales Tax (HST) is a charge of 13% in accordance with the Province of Ontario’s tax system.

• 12. Ontario Electricity Rebate

  The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item.

• 13. Online Portal Registration

  Provides quick and easy access to the customer online portal registration.  From there you can see usage, history and pay your bill.