Customer News and Media

We’re very happy to be able to support our community during this holiday season! Our employees donated children’s pajamas and Gingerbread houses to…
CNPI Line Staff continue to work on restoring approx. 940 customers without power. Conditions remain challenging due to debris from fall trees. If…
Our Line crews & field staff are still working through the various outages. They will continue to work & respond throughout the service…
Currently, we have 6 crews & field staff committed to working through the night. We are doing our best & working as fast as we can while…
CNPI crews are continuing restoration effort to approx. 859 customers without power. Winds have reduced but we are now into more heavily damaged…
CNPI crews are continuing restoration effort to approx. 984 customers without power. Winds are still holding at approximately 57 km/h which is…
We continue to make progress as we battle to clear fallen trees, lines & debris in order to restore power. We hope to accomplish lots today with…
Our crews continue to work at making repairs to downed hydro lines & broken poles. Wind gusts of >100 km/h have been reported. Thank you again…
We are active in the field removing downed wires, tree limbs & other hazards, while focusing on safety & restoration after yesterday’s…
CNPI is working to restore power to approximately 1,200 customers still out from last night's storm. There is still considerable system damage as a…
The main line feeding Fort Erie and Port Colborne has been re-energized.  CNPI is still experiencing large-scale outages due to the high winds.  We…
CNPI line staff & field staff continue to assess damage and make repairs to approx. 1,100 customers still affected by the storm in Port Colborne…
We are currently responding to a town wide outage affecting our primary feed to all customers in Fort Erie and Port Colborne.  A fallen tree has been…
Canadian Niagara Power Inc. has applied to the Ontario Energy Board to change our electricity distribution rates. Please review the Ontario Energy…
Effective June 2, 2021 the Ontario Energy Board’s (OEB) extended winter ban on electricity disconnections for non-payment of hydro bills by…