Canadian Niagara Power
Emergency / Power Outage - 1-844-501-WIRE Electrical Safety Community Involvement Signup Annual Scorecard 2020 Price Plan Choice Media Release
Page Top

Welcome to Canadian Niagara Power


We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
Thank you.


Recent News and Media

FAQ's - Planned Power Outage April 10th

Thursday, April 9, 2020

Click here for FAQ's on the Port Colborne Planned Outage on April 10th.

Notice to our Port Colborne Customers - Planned Power Outage - April 10, 2020

Monday, April 6, 2020

Port Colborne, Ontario (April 6, 2020) - On April 10, 2020, Hydro One will be completing work to improve

reliability of the electricity system to the City of Port Colborne. This essential work will energize a second

source of power to customers of Canadian Niagara Power Inc. ("CNPI") in Port Colborne.

To complete the work safely, a planned power outage will be required on Friday April 10, 2020. On Friday,

the power supply to part of the City of Port Colborne will be disconnected and approximately 1,900

customers will be affected. The approximate location that will be without power for the duration of the

outage is the area to the west of Holloway Bay Road, south of Netherby Road, east of Elizabeth Street,

including a small section of Durham Street and north of Lake Erie. The outage will commence between

6:30 a.m. and 7:30 a.m. and is expected to last for six (6) hours. CNPI will notify affected customers via

telephone message where possible.


Click here for full press release including map of affected area.


Fraud Awareness

Wednesday, March 25, 2020

Click here for more information.