New Account
If you are new to Fort Erie or Port Colborne, please contact our Customer Service team to establish an electricity account with Canadian Niagara Power:
- Fort Erie: 905-871-0330
- Port Colborne: 905-835-0051
Our Customer Service representatives can provide information on the account setup process and any documentation that may be required. Please note that a security deposit may be required when opening a new account. To get started, please complete your application through our online customer portal.
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Moving within Fort Erie or Port Colborne
If you're moving to a new home within Fort Erie or Port Colborne, please contact our Customer Service team at least five business days before your move to arrange your electricity account transfer:
- Fort Erie: 905-871-0330
- Port Colborne: 905-835-0051
Please note that a security deposit may be required. Contact our office if you would like to discuss your deposit requirements. To get started, please complete the Application for Service Form.
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Moving outside of Fort Erie or Port Colborne
If you are moving outside the Fort Erie or Port Colborne service area, please notify us at least five business days before your move by completing the form below or contacting Customer Service:
- Fort Erie: 905-871-0330
- Port Colborne: 905-835-0051
We will arrange a final meter reading for your property and collect the forwarding information needed to send your final bill. To get started, please complete the Cancellation of Service Form.
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