Moving within Fort Erie or Port Colborne
If you are an existing customer moving within the community of Fort Erie and need to arrange a new residential account with Canadian Niagara Power, please contact Customer Service, at least five business days in advance of your move at Fort Erie 905.871.0330. If you prefer, you are welcome to drop by one of our office at 1130 Bertie Street, Fort Erie during our business hours.
Our friendly team of customer service representatives will explain what is required to set up your account. You will be asked to provide details about your new residence and make arrangements for a final meter reading at the residence you are leaving.
Please note that a security deposit may be required. Contact our office directly to review your deposit requirements. You will find the required Application for Service form, as well as directions and hours for our office at the links below.
Click here for our Application for Service form.
Click here for our office hours and directions to the Canadian Niagara Power offices.
Moving outside of Fort Erie
If you are relocating outside of the communities of Fort Erie or Port Colborne contact us at least five business days in advance by filling out the form below, calling us at 905.871.0330 or dropping by one of our offices at 1130 Bertie Street, Fort Erie during our business hours.
At that time, we will arrange a final meter reading and obtain delivery details for your final bill.
Click here for our online Cancellation of Service form.