Canadian Niagara Power offers a variety of methods for bill payment:
Pre-Authorized Debit Plan
By having your bill payments automatically deducted from your bank account each due date with the pre-authorized debit plan, you save time and never have to worry your bill not being paid on time.
Click here for more information on how to enroll with the pre-authorized debit plan.
Click here to print out a Pre-Authorized Debit Plan form.
Click here to print out a cancellation Pre-Authorized Debit Plan form.
Through Your Financial Institution (in person or online)
Your bill may be paid at your local bank or trust company during regular business hours. As well, most financial institutions have online banking where you can set up Canadian Niagara Power Inc. as a payee.
TeleBanking
TeleBanking is available through most banks and trust companies, allowing you to pay your bill simply using your touchtone phone.
By Credit Card
Credit card payments (Visa and MasterCard only) can be made using the Paymentus toll-free number which is 1-866-874-0797 or via their
website. Any transaction fees associated with the use of this service will be billed to the card holder.
By Mail
Please return the top portion of your bill, with your payment.
Send your cheque or money order to:
Canadian Niagara Power Inc
1130 Bertie Street
P.O. Box 1218
Fort Erie, Ontario
L2A 5Y2
(Please include your electrical account number on your cheque or money order)
In Person
You can visit our Customer Service Centre:
1130 Bertie Street Fort Erie
Hours:
Monday — Friday 8:00 am — 4:30 pm (excluding holidays)
380 Elm Street, Port Colborne
Hours:
Monday — Friday 10:00 am — 4:00 pm (excluding holidays)
Bill payment can be made by debit or cash, cheque (personal and certified) or money order.
