Important Information Notice - April, 2024

Effective May 1, 2024, the Ontario Energy Board’s (OEB) winter ban on electricity disconnections for non-payment of hydro bills by residential customers will end. Canadian Niagara Power Inc. (CNPI) understands that this may be a difficult time for our customers. We want you to feel confident that there are programs in place to support you; and our Customer Service Team is equipped to help work with you to find solutions. We will put our best foot forward to assist you where and when we can.  For complete information, please follow here