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Customer News & Media


Canadian Niagara Power Inc. is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.



Recent News & Media

Planned Tree Trimming-January 2012

Thursday, December 29, 2011

 Important Notice - Tree Trimming

In order to better serve our customers, Canadian Niagara Power Inc. ("CNPI") has contracted Pineridge Tree Service to perform tree trimming in the following areas starting in January of 2012:

Port Colborne Tree Trimming Area

  • Downtown Port Colborne West of Canal
  • South of "Forks Rd W" to the lake.
  • East of "Townline Rd" to the West side of the canal.
  • East of "Cement Plant Rd" to the West side of the canal.

Fort Erie Tree Trimming Area

  • Crystal Beach, Ridgeway, Stevensville areas
  • South of "Netherby Rd" to the Lake.
  • East of "Burger Rd" to "Winger Rd".
  • East of "Mathews Rd" to "Burleigh RD"

CNPI’s tree trimming program is intended to help protect the public, protect property and maintain electric reliability. CNPI implements accepted professional standards for the pruning of trees near power lines.

If you have any questions please contact our offices.


Upcoming Royal Rd Underground Rebuild

Tuesday, December 20, 2011

For information on the Upcoming Royal Rd Underground Rebuild click here.


Port Colborne Rate Application

Thursday, December 8, 2011

Canadian Niagara Power Inc. (“CNPI”) has applied to the Ontario Energy Board (the “Board”) for permission to decrease its delivery charges beginning May 1, 2012. CNPI operates in three service areas: Port Colborne, Fort Erie and Gananoque (Eastern Ontario Power). This application pertains to the Port Colborne service area only.  READ MORE - English  READ MORE - French READ MORE - Letter to the OEB

Port Colborne - Notice of Application For Sale of Assets

Thursday, December 8, 2011

Port Colborne Hydro Inc. (“Port Colborne” or the “applicant”), a licensed electricity distributor filed an application with the Ontario Energy Board on October 19, 2011, under section 86(1)(a) of the Ontario Energy Board Act, 1998, S.O. 1998, c. 15 (Schedule B) (the “Act”). In the application, Port Colborne seeks leave of the Board to sell its existing distribution system in its entirety to Canadian Niagara Power Inc. (“CNPI”). READ MORE - English READ MORE - French 
Application for Sale of Assets  Application for Sale of Assets Amendment

Fort Erie and Gananoque/Eastern Ontario Power Rate Application

Thursday, December 8, 2011

Canadian Niagara Power Inc. (“CNPI”) has applied to the Ontario Energy Board (the “Board”) for permission to change its delivery charges beginning May 1, 2012. CNPI operates in three service areas: Port Colborne, Fort Erie and Gananoque (Eastern Ontario Power). READ MORE Part 1  READ MORE Part 2

Important Notice for Canadian Niagara Power Customers

Friday, December 2, 2011

As Canadian Niagara Power prepares residential and small general service
customers to transition to Time‐of‐Use billing, it is necessary to make changes
to bill periods and invoice dates. You will notice that your electrical invoice may
arrive earlier in December than expected and that you are now billed for a
calendar month. This will become your regular schedule.

To find out what this means to you click here.


Wednesday, August 10, 2011

Effective September 1, 2011, CNP will disconnect electrical service to rental properties upon move out of a tenant, if a new occupant account has not been established.  This disconnection will be processed automatically if we do not have your signed “Landlord Consent for Service Connection” form on file.
Landlord’s/Property Manager’s wishing to avoid disconnection of electrical service to rental properties need to contact our office to arrange transfer of the electricity service account into their names at or before change of occupancy.
Please note that disconnected services may require an Electrical Safety Authority inspection at the expense of the Landlord/Property Manager.  A reconnection fee will apply once service is restored.  Canadian Niagara Power Inc. assumes no responsibility for any loss or damage to property resulting from the disconnection of electrical service.

Time-of-Use Updates

Wednesday, August 10, 2011

Time-of-Use rates will be implemented in your area by early 2012. In preparation, Canadian Niagara Power is currently switching all customers over to calendar billing. What does this mean and how will it affect you?
  • With calendar billing, your bill will include your consumption from the first day of the month to the last day of the month
  • It will now be easier to track your monthly energy usage
  • During the transition, you may notice a temporary fluctuation in the number of days billed on your invoice
  • This change will happen over a few invoices

Changing Light bulbs to Change the Planet

Thursday, March 24, 2011

Changing Light bulbs to Change the PlanetOut with the old, in with the new! Twenty-eight DSBN schools have replaced standard lights and fixtures with energy efficient versions which will save enough power to illuminate one high school or six elementary schools for an entire year. This initiative was made possible through the Electricity Retrofit Incentive Program (ERIP).

Implemented by Canadian Niagara Power Inc. in cooperation with the Ontario Power Authority, Hydro One, Niagara Peninsula Energy and Welland Hydro, participating DSBN schools had their lights catalogued and their needs assessed by Osram Sylvania to ensure that by changing lights they could simultaneously save energy and improve light quality in schools.

While most homeowners can relate to changing a few light bulbs in their homes, the DSBN lighting retrofit project was a bit more complex. In all, 12,694 fluorescent light tubes and 6,397 fluorescent ballasts were replaced. The retrofit was made possible through the incentive program which will refund up to 40% of the cost of the project to the DSBN. On Friday, March 25 at 1:00 p.m. Canadian Niagara Power Inc. will present a cheque for $88,589 to the DSBN. “This program is a win-win for everyone,” said Director of Education, Warren Hoshizaki. “Decreasing our energy consumption is fiscally sound however, because this project also improves the lighting in our schools, our students’ learning experience is heightened as well.”

“Canadian Niagara Power and its partners are pleased to support the efforts of the DSBN to conserve energy. Canadian Niagara Power’s conservation and demand management programs provide a range of incentives to help our customers reduced electricity consumption and save money,” said Glen King, Vice President, Finance and Chief Financial Officer, Canadian Niagara Power Inc.

Media are welcome to attend a cheque presentation photo opportunity.

Date: Friday, March 25, 2011
Time: 1:00 p.m.
Location: Garrison Road Public School, Fort Erie
Officials from Canadian Niagara Power will present $88,589 to DSBN staff and students.

Electricity Retrofit Incentive Program Inquiries:
Mary Tibollo, Program Manager, Canadian Niagara Power – 905-994-3638

Media Inquiries:
Brett Sweeney, Communications Officer
District School Board of Niagara
905-641-2929 ext. 54106

To download this article, click here.


CNP Donates $10,000 to Fort Erie Boys & Girls Club

Monday, December 13, 2010

CNP Donates $10,000 to Fort Erie Boys & Girls Club in 2010

December 13, 2010 (Fort Erie, Ontario) - Canadian Niagara Power Inc. announced today that it is proud to donate $10,000 to the new Fort Erie home of the Boys & Girls Club of Niagara. This donation is toward the purchase of energy efficient appliances to support the completion of the Club’s permanent location. This donation was made possible through an initiative between CNPI and the Ontario Power Authority’s Conservation programs.

The Boys & Girls Club, open to the entire community, is a program-oriented centre for children and teens, as well as providing a meal-program and drop-in centre at both the Fort Erie and Ridgeway locations. The Club, which currently has over 500 members and serves over 10,000 meals during the year, offers a safe and friendly environment for children and teens to participate in sports, play games, get help with school work, etc. Supported by the local community, the Centre is open to all kids at 20 Lewis Street each week from 3:00-8:00pm.

“Our Company recognizes the need for such valuable community programs as the Boys & Girls Club for our youth as well as the importance of promoting energy conservation in the communities where we serve. With this donation, CNPI is helping provide energy efficient appliances which will save on future energy costs for the Boys & Girls Club,” said Bill Daley, President & CEO of Canadian Niagara Power Inc.

As an advocate of responsible energy usage, CNPI encourages customers to consider conservation measures such as changing to energy efficient lighting, installing programmable thermostats, weather-stripping doors and windows, and take advantage of the energy conservation programs offered by the Ontario Power Authority.

Executive Director, JoAnne Turner says “Canadian Niagara Power Inc., and their donation of energy efficient appliances plays a key role in allowing the Boys and Girls Club to run programs and services available to children and youth in the community. We are pleased to have them as a partner and through their generosity children in Fort Erie will benefit for many years.”

FortisOntario is headquartered in Fort Erie, has operations in electricity distribution and transmission and serves approximately 65,000 customers primarily located in Fort Erie, Port Colborne, Cornwall, Gananoque and the Algoma district of Ontario and meets a peak demand of 296 MW. FortisOntario is 100% owned by Fortis Inc. of St. John’s, Newfoundland. For more information on FortisOntario, please visit the corporate
website at

For further information contact:
Kristine Carmichael
Manager, Corporate Communications, Customer Service
& Human Resources
FortisOntario Inc. (905) 871-0330, ext. 3209

To download this article, click here.