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Customer News & Media


Canadian Niagara Power Inc. is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.



Recent News & Media

Canadian Niagara Power Coupon Event

Tuesday, September 22, 2015

Power Coupon Event Advertisement Flyer

Save instantly on energy-efficient products including ENERGY STAR qualified LED light bulbs, power bars with integrated timer or auto-shutoff, and heavy-duty outdoor timers.

They'll help you save energy throughout the year. Subject to additional terms and conditions.

Come visit us for the Fall Coupon Event at:

  • Canadian Tire Fort Erie, September 25th from 9am until Noon; or
  • Canadian Tire Port Colborne, September 26th from 1pm until 4pm


Thursday, July 16, 2015

FRAUDULENT PHONE CALLS - It has been brought to the attention of Canadian Niagara Power Inc “CNPI” that customers are receiving phone calls from someone claiming to be from their “local hydro company”. The calls are coming in from an unknown number and customers are being threatened with disconnection of electrical service if they do not immediately pay by credit card. Please note CNPI does not demand credit card payment via an outgoing phone call to our customers. CNPI’s standard procedure for collections is to provide notice on utility bills and by reminder phone calls. A Final Notice of Disconnection is delivered by Canada Post Express Post Envelope prior to any disconnection activity. Please contact our offices with any questions or concerns.


Port Colborne Power Outage

Wednesday, June 17, 2015

CNP wishes to thank its Port Colborne customers for their patience during this mornings unexpected 30 min outage. CNP’s feed from Hydro One was lost, causing the outage.


OEB Sets New Summer Electricity Prices for Households and Small Businesses

Wednesday, April 22, 2015

April 20, 2015 - The OEB announced the new time-of-use (TOU) electricity prices for households and small businesses starting May 1, 2015. The average household using 800 kWh per month will see an increase of approximately $5.71 per month (about 4.6% on the total bill).  The OEB sites increased costs from Ontario Power Generation’s nuclear and hydro-electric power plants coupled with costs for new generation as drivers for the increase.

The increase represents a 2:1 ratio between on- and off-peak prices that will benefit customers who shift their usage to off-peak time periods.

For more information, please read the media release from the OEB in Adobe PDF Format.


Information for Canadian Niagara Power Customers

Thursday, April 2, 2015

Information for Canadian Niagara Power customers on the Sensus 3.2 meters

On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities (local distribution companies) to replace and discontinue use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect.

Canadian Niagara Power Inc. is pleased to report that we have removed from service all of the Sensus 3.2 with remote disconnect meters in compliance with the Electrical Safety Authority’s order.

To read ESA’s update on this issue, please visit


Information for Canadian Niagara Power Customers

Thursday, January 22, 2015

On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities (local distribution companies) to replace and discontinue use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect. There are only 5,400 of these meters reported in use in Ontario which is less than one per cent of the 4.8 million meters in Ontario.

ESA has taken this step as a proactive and preventative measure. ESA has determined that these meters can be susceptible to arcing when water or other contaminants get into the meter. There have been no serious safety incidents reported in Ontario involving this meter and the probability of a serious safety event is low. Nonetheless we are taking the prudent, preventative step and have directed these meters be removed in order to eliminate the risk.

Canadian Niagara Power has been directed to remove these meters and will manage the replacement process. Note: customers should not try to alter or remove any electrical meter. Only personnel authorized by Canadian Niagara Power should deal with meters.

To read ESA’s announcement, please visit



Friday, December 19, 2014

The donations from the recent Social Club luncheon are going to make many children in the Port Colborne and Fort Erie happy this holiday season. The gifts will be delivered to Port Cares and the Salvation Army.

Thank you to the CNP Social Club for organizing this Christmas Cheer!


Canadian Niagara Power Inc. Announces Rebuild of the International Power Line

Saturday, November 8, 2014

For Release: Immediate, November 8, 2014

Contact: Kristine Carmichael, (905) 871-0330 x 3209,

Fort Erie ON – Canadian Niagara Power Inc. ("CNPI") is pleased to announce the successful demolition and removal of the International Power Line ("IPL") this morning which spanned the Niagara River from its Queen Street Tower in Fort Erie to the Buffalo High Tower in New York.

The IPL removal consisted of an implosion cutting technique to cut all six lines. The project was carried out by CNPI’s contractor, O’Connell Electric, with the cooperation of National Grid in New York. Approximately 40 agencies on both sides of the border were involved in this project.

CNPI looks forward to the next phase of this project which will be the dismantling of the 100 year old towers on each side of the river and the rebuild of the new IPL scheduled for the fall of 2015. CNPI considers this international transmission corridor to be of great strategic value as it interconnects the Ontario CNPI transmission system with the National Grid transmission system in New York.

CNPI wishes to thank all those involved in the planning and execution of this project.

For more information on this project please visit CNPI’s website at and Follow us on Facebook and Twitter at @CNPpower #IPLproject.

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