Canadian Niagara Power
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Welcome to Canadian Niagara Power


We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
Thank you.


Recent News and Media

COVID-19: Time-of-Use Rates Suspended for 45 Days – (March 24, 2020)

Tuesday, March 24, 2020

The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week.”

Time of Use prices of 10.1 cents per kilowatt hour begin March 24, 2020.

Click here for details.


COVID-19 and Your Electricity Service

Thursday, March 19, 2020

As the coronavirus (COVID-19) pandemic continues to evolve, I’m reaching out to share details about how Canadian Niagara Power Inc. is responding and how we are ensuring that you will continue to receive the electricity you depend on from us.
Click here for more.


Response to COVID-19

Friday, March 13, 2020

CNPI has taken precautionary measures in response to COVID-19, by closing our doors to visitors.  This is to support the ongoing safety of our workers and customers.
There are many ways you can contact the office; by phone, email or sign up for ebilling or preauthorized payments.
We will continue to monitor the situation and post updates as they become available.
We appreciate your understanding and please remember that for 24x7 power outage/emergencies, please call 1.844.501.9473.