Canadian Niagara Power
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Welcome to Canadian Niagara Power

 

We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
 
Thank you.
 

 

Recent News and Media

Fort Erie and Gananoque/Eastern Ontario Power Rate Application

Thursday, December 8, 2011

Canadian Niagara Power Inc. (“CNPI”) has applied to the Ontario Energy Board (the “Board”) for permission to change its delivery charges beginning May 1, 2012. CNPI operates in three service areas: Port Colborne, Fort Erie and Gananoque (Eastern Ontario Power). READ MORE Part 1  READ MORE Part 2
 

Making Connections-Winter 2011 Newsletter

Friday, December 2, 2011

To view Making Connections-Winter 2011 Newsletter click here.
 

Take Our Kids To Work Day - November 2, 2011

Thursday, November 17, 2011


On Wednesday, November 2, 2011, Grade Nine students across Canada spent the day at work, job shadowing a parent, relative, friend, or volunteer host. Canadian Niagara Power Inc. hosted six Grade Nine students. The students had a full day of activities that began with meeting our CEO, Bill Daley, and a presentation on our Transmission and Distribution system by our Manager of Transmission and Distribution Operations, Stanton Sheogobind.
 
Line Supervisor, Jay Micallef explained the typical roles and responsibilities of a Power Line Technician. The students had the opportunity to experience some of the specialty tools and equipment that are used on a daily basis; this interactive session included the students simulating a service connection using the required personal protective equipment and tools.     

  
 


The students took part in a field visit with Line Supervisor, Jay Micallef, Health, Safety and Environmental Advisor, Cindy McCord, and Human Resources Advisor, Pamela Coholan, where they were able to see our Power Line Technicians at work.  They saw the crew terminating a new riser pole for an underground transformer installation to feed a new customer. The students were then taken to one of Transmission Substations to see our Electricians completing maintenance on the power transformer. They were able to see how electricity is transferred from the main transmission line and stepped down through a series of transformers and delivered into their homes. 
 
Their afternoon was spent with Electrical Planner, Alex Sidin, who provided them with a tour of our departments including the System Control Center, Customer Service, Finance, Electrical Planning, and Stores.  Alex also put the Grade Nine students through an on-line Passport to Safety course that provided them with a certificate upon completion.   Metering Supervisor, Pat Futino concluded the day with a hands-on Smart Meter presentation.
 
Canadian Niagara Power Inc. supports this program each year to show a commitment to young people and provide them with a unique learning experience and valuable knowledge. We hope that the day’s experiences will help them make the best decisions for the paths they decide to follow through high school and beyond as they plan their futures.