Canadian Niagara Power
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Welcome to Canadian Niagara Power

 

We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
 
Thank you.
 

 

Recent News and Media

***DELAY***INTERNATIONAL POWER LINE REMOVAL

Saturday, November 8, 2014

DUE TO HIGH WINDS AT HIGH ELEVATIONS THE PROJECT IS DELAYED TO BETWEEN 8 A.M. AND 9 A.M.
 

Road Closures Associated with the Rebuild of the International Power Line

Thursday, November 6, 2014

Fort Erie, ON – Portions of the Niagara Parkway in Fort Erie, Ontario, Interstate 190 in Buffalo, NY, the Niagara River and local streets in the two cities will be temporarily closed on Saturday, November 8, 2014.

For complete details of these closures click here.

 

AN IMPORTANT MESSAGE TO OUR CUSTOMERS

Thursday, October 23, 2014

2014.10.23 – FRAUDULENT PHONE CALLS - It has been brought to the attention of Canadian Niagara Power Inc “CNPI” that customers are receiving phone calls from someone claiming to be from their “local hydro company”. The calls are coming in from a 1-800 # and customers are being threatened with disconnection of electrical service if they do not immediately pay by credit card. Please note CNPI does not demand credit card payment via an outgoing phone call to our customers. CNPI’s standard procedure for collections is to provide notice on utility bills and by reminder phone calls. A Final Notice of Disconnection is delivered by Canada Post Express Post Envelope prior to any disconnection activity.  Please contact our offices with any questions or concerns.