Canadian Niagara Power
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Welcome to Canadian Niagara Power


We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
Thank you.


Recent News and Media

Making Connections Spring/Summer 2016 Newsletter

Monday, May 2, 2016

To view Making Connections Spring/Summer 2016 Newsletter click here.


Monday, April 18, 2016

FORT ERIE, ON (April 18, 2016) ‐ Canadian Niagara Power pleased to announce the launch of ‘My Energy Kit’, a local Save On Energy pilot program to assist residential customers in reducing their energy consumption.

The 'My Energy Kit' program provides residential customers with an opportunity to build their own FREE energy‐saving kit with a value of up to $500 per home. Qualifying customers will be asked to complete an online questionnaire to determine what products would help them save the most amount of energy at home. Once an order is placed, a kit will be custom made and shipped directly to their homes, free of charge. Additional products may also be purchased at a discounted price, to help customers who are looking for an even greater level of savings.

"We are very excited to be offering this revolutionary new program to our residential customers, a first in Canada," said Glen King, Vice‐President Finance and Chief Financial Officer of FortisOntario. "The 'My Energy Kit' program was designed to provide residential customers with energy efficient products catered to their individual needs, helping them save money by maximizing the energy savings at home."
The program is funded by the Independent Electricity System Operator (IESO) and only available while quantities last. Products include LED light bulbs, smart power strips, faucet aerators for usage with electric hot water, weatherization items and more. For a full list of available products, as well as program details,please visit the website:

For more information, please contact:
Rodney Barber
Regulatory Analyst
Canadian Niagara Power Inc.
Telephone: 905.871.0330, Ext 3291

Download this notice as a PDF 

Canadian Niagara Power Plans Town Wide Outage for Supply Transfer

Wednesday, April 6, 2016

April 6, 2016 (Fort Erie, Ontario) - Canadian Niagara Power Inc. (“CNPI”), wishes to inform its customers that the electrical supply for the Town of Fort Erie will be temporarily transferred from the Ontario grid to the New York grid, via the newly constructed International Power Line (IPL). In order to complete this transfer, a town wide power outage will occur on Sunday, April 17th, 2016, between the hours of 03:00 am and 03:30 am. While the estimated length of the power outage is approximately 30 minutes, CNPI will endeavour to minimize the total duration of the interruption.

The supply transfer and associated power outage are required to facilitate upgrades to the electrical transmission system in Fort Erie. The work is expected to take approximately one week to complete. An additional outage will be required upon completion of this work in order to transfer the supply back to the Ontario grid. This additional outage is scheduled to occur on Sunday April 24th between the hours of 03:00 am and 03:30 am.

“In order to facilitate this necessary upgrade work, these short duration town wide power outages are required. CNPI recognizes that this may be an inconvenience to our customers and we have chosen times we believe to be the least disruptive. We appreciate our customer’s patience and understanding during these outages” said Kristine Carmichael, Manager of Corporate Communications & Customer Service at CNPI. “We are pleased that we are able to minimize what would have been an eight hour outage to thirty minutes or less by utilizing the newly constructed IPL. This underscores the benefit to having this inter-tie”.

Customers may wish to visit CNPI’s website to review the Power Interruption Procedures as well as the Fire Safety Notice at Customers may also follow CNPI on Facebook and or Twitter using #TownWide2016 for information before and during the outages.

For more information please contact our offices at 905-871-0330 or visit our website at

CNPI is a wholly owned subsidiary of FortisOntario Inc. FortisOntario, headquartered in Fort Erie, has operations in electricity distribution and transmission and serves approximately 65,000 customers primarily located in Fort Erie, Port Colborne, Cornwall, Gananoque and the Algoma district of Ontario and meets a peak demand of over 275 MW. FortisOntario is 100% owned by Fortis Inc. of St. John’s, Newfoundland. For more information on FortisOntario, please visit the corporate website at

For further information contact:
Kristine Carmichael
Manager, Corporate Communications, Customer Service
& Human Resources, CNPI (905) 871-0330

Download this Notice as PDF