Canadian Niagara Power
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Welcome to Canadian Niagara Power

 

We proudly and safely distribute electricity to over 24,800 homes and businesses in the communities of Fort Erie and Port Colborne, Ontario. Canadian Niagara Power Inc. ("Canadian Niagara Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Canadian Niagara Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please visit us at our Customer Service Centre in Fort Erie at 1130 Bertie Street or reach us by telephone: customers in Fort Erie call 905.871.0330 and Port Colborne customers call 905.835.0051. You can also reach our team of customer service representatives by completing our online contact form.

Canadian Niagara Power Inc. has a strong and reliable electricity system, but occasionally we are at the mercy of the Canadian climate. In the winter, heavy snow or ice storms can cause power lines to break, while in the summer and fall, fierce winds, rain and lightning can cause extensive damage that leads to power outages.

If you are experiencing a power outage or wish to report an electrical emergency please use our 24/7 Emergency Service Number 1-844-501-WIRE (9473).
 
Thank you.
 

 

Recent News and Media

Ontario Energy Board Adjusts Energy Prices - May 1, 2012

Tuesday, November 8, 2011

The Ontario Energy Board has announced electricity prices for residential and small commercial customers effective May 1, 2012. For more information click here.

 

IMPORTANT NOTICE TO LANDLORDS & PROPERTY MANAGERS

Wednesday, August 10, 2011

Effective September 1, 2011, CNP will disconnect electrical service to rental properties upon move out of a tenant, if a new occupant account has not been established.  This disconnection will be processed automatically if we do not have your signed “Landlord Consent for Service Connection” form on file.
 
Landlord’s/Property Manager’s wishing to avoid disconnection of electrical service to rental properties need to contact our office to arrange transfer of the electricity service account into their names at or before change of occupancy.
 
Please note that disconnected services may require an Electrical Safety Authority inspection at the expense of the Landlord/Property Manager.  A reconnection fee will apply once service is restored.  Canadian Niagara Power Inc. assumes no responsibility for any loss or damage to property resulting from the disconnection of electrical service.
 

Time-of-Use Updates

Wednesday, August 10, 2011

Time-of-Use rates will be implemented in your area by early 2012. In preparation, Canadian Niagara Power is currently switching all customers over to calendar billing. What does this mean and how will it affect you?
 
  • With calendar billing, your bill will include your consumption from the first day of the month to the last day of the month
  • It will now be easier to track your monthly energy usage
  • During the transition, you may notice a temporary fluctuation in the number of days billed on your invoice
  • This change will happen over a few invoices